As a Sr. Business Process Consultant, you will be the functional and process expert on customer engagements—helping customers translate business requirements into configuration requirements using ServiceNow’s Strategic Portfolio Management (SPM) and Enterprise Architecture (EA) solutions. Your goal: enable customers to accelerate outcomes, align IT with business strategy, and drive measurable value.
The Senior Platform Architect is an advisory role, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.
The VP oversees the evaluation, adoption, and integration of emerging technologies, ensuring transformation strategies align with business objectives, optimize operations, and position the organization for sustained growth. Success demands the use of varied tools, approaches, and formal methodologies tailored to each unique initiative.
The Principal Platform Architect (ServiceNow) is a technical advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.